Urgent and important things are presented much easily on mobile CRM dashboard. Real-time notifications, add that extra flare to the usage of CRM and increase its effectiveness to a significant level.ĭashboards on mobile give that crucial insight on what needs attention. It is as personal as possible at the same time as much as it is business and enterprise ready. Because there is the scarcity of screen space, the information is much more relevant.
Mobility features like Geo-Tagging or auto call/SMS logging which is loved by Sales Executives as well as Sales Managers. That makes CRM adoption much easier and faster. Most importantly sales representatives see Mobile CRM as more of an enabler and force multiplier than just a reporting tool. Because, most of the time, salespeople, and service staffs are on the move rather on the desk.
Mobile is more AVAILABLE as compared to PCĪlso, considering that CRM is primarily for Sales & Service (or support), the Mobile CRM is more convenient. Of course, there are iPhones and expensive android phones which are much costlier than entry level laptops, but there are basic phones available at economical prices.
Moreover Mobile is more utilitarian and economical as compared to PC or a Laptop. Mobile penetration is far more than the PC penetration, having a mobile CRM helps its users in more ways than can be envisioned. The number of mobile users around the world has increased tremendously as compared to the number of PC users.
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